On 17th January 2012 Krish said:
Worst Broadband ever seen.. Fake statements and false promises. 450 * 450 Chars is not enough to complain about this. Better go for some other plan.
On 12th October 2011 Peter said:
Only getting 300kb broadband speed despite paying £38 a month for this privilege. Thanks BT
On 17th August 2011 Tony Keown said:
With BT for years they just installed infinity lasted 10min engineer came back lasted aprox 6 hrs that was 5 weeks ago stil no broadband and by the way somewhere in there another engineer came to sort all out he assured me there would be no more problems he left saying broadband would be working in a few minutes i had to leave when i came back expecting my broadband to work, Guess what no broadband so i decided to ring BT again but guess what no telephone service and remained like that for a week
On 27th June 2011 Martin O Reilly said:
Unable to get any sort of speed In the process of changing to another user All I get is people ringing every day from India promising to clear up the mess The speed at Finaghy is as slow as on a Donegall island
On 14th May 2011 Juliana said:
99 kbps? Really? Not even twice the speed of old-fashioned 56k dial-up. There is no excuse for this in the year 2011. BT needs to do a lot of work on its infrastructure in Northern Ireland and get things up to par. I can't believe people pay for this.
On 10th May 2011 lisa toye said:
bt sucks big time.. they send out a bill on the same day they cut you off with no warning.. im getting faster downloads off a dongle that i am using now than i am with bt.. just avoid this company.. if it ever changes i will write another review but dont hold your breath for a better review.. BT = BIG TROUBLE
On 13th April 2011 Missus Sparrow said:
From the very beginning we have had nothing but problems. First they said they never received our order, then our hub didn't arrive, then they promised me all sorts of things that they obviously can't deliver. They will tell you anything on the phone to get your business. The laughable "Help" section of their broadband website doesn't even provide a chat help. We've been charged for extra broadband usage since Jan., a 36 quid for 3 months bill is now almost 100, our usage has not changed!
On 06th February 2011 Michael said:
From day 1 have had nothing but problems, This page is'nt big enough for all the probems,So all i will say is save your money and go to anyone but BT.
On 29th September 2010 Peter said:
BT Total Broadband is big pile of crap. I pay for option 3, unlimited download up to 20 MB, but the fact is I'm not even having 1 MB. The broadband keeps dropping and it is slow as poison. Reporting problems constantly from june 2010, but customer service seems not to give a damn about customers. They only work fast when I won't pay on time. Don't take it!
On 29th September 2010 Patrick From Armagh said:
Have been with BT Broadband for two Months now. If its not one thing going wrong its another. They have been out three times already since the line went in to fix faults and i am now waiting on another visit this week. When it was working my speed test read 0.6Mbs and thats at night when speeds should be better. On their adverts they were saying Up to 20Mbs in some magical land somewhere. The web Pages take so long to come up i would be faster drawing them by hand. If you can stay clear.
On 30th May 2010 Jeff M said:
paying for opt3 up to 8 meg but rarely get above 1.5 even had to cancel BT Vision due to speed dropping only good if you are near an exchange when contract is up will get Virgin the can guarantee 9meg.
On 19th April 2010 Billy said:
Had it from the start and it was great. Over the past 2 years it's become crap always dropping out,hanging up and slow at loading pages. I'm paying the full whack for Option 3 and its still crap.
On 29th March 2010 JOE said:
Useless . ALways stopping. Do not go near it
On 13th August 2009 Philip M said:
Been with BT from day 1 and still can't complain. Our speeds are very consistent and becuase I've been with them for a long time, it is also very cheap! Only had to phone them once when I was trying to set up my wireless and they were quite nice.
On 26th July 2009 Claire said:
BT has very fast download speeds in my area which is great and I'm on their unlimited usage option 3 so I don't have to stick within a certain amount of GB usage. They were quick and helpful in getting this set-up, wouldn't dream of going elsewhere.
On 18th May 2009 Aaron Young said:
Decided upon BT for the sake of already having the phone with them and so thought it was sensible to combine the two. They were also among the cheapest available and we thought best to keep with such a big name. In over a year I've not had to call them with any problems so that speaks for itself, I'm not tech-minded but it does what its supposed to as websites load quickly.
On 7th May 2009 Steve said:
Went for BT cos i have the phone with them and the deal was pretty good. Overall ive been impressed with their bb - it's quick and theres never been a problem connecting. My sis has it at her house too and theres been no problems there either.