On 26th September 2011 John said:
Order Broadband and Phone package, promised all these free bolt on's, but found out by customer advisor I had been lied too!! Had just given over my MAC key, but managed to cancel before the lies got bigger!!
On 16th June 2011 Jorge said:
Im from County Tyrone. I have tried BT(rubish), virgin(rubish), talk-talk(rubish). Now i have 02 and im very happy, fast speed, fast upload but the ping is a wee bit high, but nothing major. I`m a professional gamer and i need the best connection to play, so 02 is the best option.
On 30th November 2010 George said:
Been with O2 for over 2 years but in recent months they have went downhill badly , Latency (Ping) rises peek time to around 100+ms and download drops from 11meg to 6meg, when i contacted customer services i was told ping is not something they deal with and that gaming is nothing to do with them. Time to start looking elsewhere.
On 12th June 2010 mark said:
slugs in my garden move faster than 02 broadband save your money for another provider cant wait to change.....
On 30th March 2010 Chris said:
I am with Neil here, i had great BB sppeds for about 2 months once i made a few downloads though my speeds decreased dramatically and now in the evenings it can take anything from ten to 25 mins to watch a 2 minute clip on youtube, needless i will not be renegotiating my contract with them...pathetic!!
On 22nd September 2009 Neil said:
I have been with O2 since Nov 08 and the first 2 months were great - excellent speeds and low latency - but since then I have had very high pings and reasonable bandwidth - but I use the net mainly for online gaming - so a low ping is paramount. I have repeatedly reported the problem - but nothing has improved - I understand that my exchange (Kilrea) may not have o2 boxes installed and there doesn't seem to be any plans to have them installed, so O2 are very poor in rural areas.
On 07th September 2009 tylar said:
i dont know what to do im with 02 but the connection here is very bad, think im gona change to a different one.im from n.ireland
On 7th August 2009 Andrea said:
o2 are brilliant! Far faster than I was getting with both BT & Orange and cheaper too. I'm paying under a tenner because I have my monthly phone contract with o2 as well. So for speed and price it's definitely hard to beat
On 26th June 2009 Vicky said:
02 has been good since I've been with them. Downloads are quick and websites come up very fast. I'm only on the standard package but it doesn't have a download limit so I don't have to worry about going over and paying charges. I've recommended them to the rest of my family and friends.